The investor has to pay the advisory fees to Narnolia, the RIA (Registered Investment Advisor), for investing in NS Investment Advisory Portfolios. There are no other costs charged by the RIA. Also, the investor can exit anytime, there is no exit load levied by the RIA.

In case you have any query regarding your advisory then you can send a mail to iap@narnolia.com adding broker’s customer care id in the loop.

For queries related to the trading platform or execution you can directly contact your broker . Or, you can alternatively submit your query via the ‘Help & Support Desk’ section. The query will be shared with your broker so that they can connect with you and help you resolve your queries.

Currently, you can invest or approve rebalancing or top-up, withdraw - partially, fully, only during market hours. However, the system allows the user to request even during off-market hours but the same is reflected in alert sections as ‘pending orders’ the next trading day which you can execute during market hours.

1. Go to your Broker's platform and log in with your trading a/c id and select ‘My Investments’ from Menu.

2. Under ‘My Investments’ you will be able to see the summary of your investments in different NS IAP. Click on the portfolio card for details.

3. On clicking, you will be directed to the detailed page of the invested portfolio. Here, you can view the complete details of your invested NS IAP portfolio like ‘Portfolio Overview’, ‘Portfolio wise break-up’, ‘Activity summary’, ‘Order Book’, and ‘Rebalance’.

Please note: The process may vary for different Brokers so request you to please contact your Broker or the Narnolia team for assistance.

You can see all the orders executed by you through the Broker during the day through the ‘My Investments Section’ -> Select Invested Portfolio -> ‘Order Book’. Similarly, there is an ‘Alerts’ Menu Section that consolidates all the pending alerts (and Shortage of Stocks and Ledger alerts & Rebalancing alerts) to ensure you are actively informed about the deviation in your invested portfolio and our advisory & research view. The client can review the same and take action.

Please note: The process may vary for different Brokers so request you to please contact your Broker or the Narnolia team for assistance.

After you have invested in a NS IAP, you need to regularly align your portfolio as per the investment advisor’s advice and incorporate changes in the underlying portfolio as and when you get rebalancing alerts. This process is called rebalancing. It ensures underlying stocks of a NS IAP continues to reflect the underlying research/investment methodology. Rebalancing is initiated by the Investment Advisor as per the investment strategy and market conditions.

The client will receive an email whenever a rebalance alert is generated by Narnolia’s Research in their invested portfolio on their registered email id with the RIA. Then the client can log into the Broker's website or mobile app to view the alerts generated in the portfolio and execute or reject the same during market hours. The process may vary for different Brokers so request you to please contact your Broker or the Narnolia team for assistance.

Once the NS IAP is successfully executed by the client on their Broker's platform, the investor will be directed to the ‘Order Book’ section of that portfolio where they can track the status of their execution on a stock level. In case the order is placed partially then the system will generate the order for the remaining cash balance the next trading day which the investor can view under the ‘Alerts section’ under ‘Pending Orders’ and execute the same during market hours. Once executed, the user can go to the ‘My investments’ section to see the stocks bought and start tracking the NS IAP. In case of any issues, Please contact your Broker or the Narnolia team for further assistance.

There are two possible reasons why the investor might not be able to invest.

1. Rejection in your trading account with broker, because of funds not available or stock is currently not available for trading.

2. Low network connectivity while you were placing the order. Additionally, your POA with broker might not be activated due to which you won't be able to place sell orders. Please contact your broker in case of any queries regarding execution.

YES, you can retry. If you have paid the advisory fees, the order will reflect in ‘Alerts section’ under ‘Pending Orders’. You can place the order once you have a clear ledger balance in your trading account or you are in a better network coverage area during market hours.

You can add more money to your existing investment in an NS IAP by logging into your Broker's platform, selecting the portfolio you want to add money in, and clicking on ‘Top-up’ after entering the Investment Amount. Post that, the client needs to make the advisory fees payment to the RIA and then they can review and execute the advisory generated for them by the RIA. In case of any issues, Please contact your Broker or the Narnolia team for further assistance.

You can partially or fully exit/withdraw from your NS IAP investments by selecting the NS IAP after logging in -> Click on Withdraw -> Enter Withdrawal amount -> Submit. In case of partial withdrawal, the specified withdrawal amount needs to be less than the minimum investment amount required for particular NS IAP. When you do a partial withdrawal, stocks are exited to ensure your overall portfolio performance is intact as per the advisor and you are able to get the funds. You can also fully exit from NS IAP anytime. All underlying stocks in that NS IAP will be sold and the funds will be available in your trading account.